When you visit ulta.com, you may get a page stating that “ULTA NOW SHIPS TO YOUR COUNTRY.”

Click on “Change your country” and select “USA” where it will prompt you that you need a US address.

You will now see all products priced in US Dollars with the USA deals (which are exclusive deals and offers for purchases in the USA)

Select the products that you want to purchase and fill up your cart.
On Checkout use the “USA Virtual Address” provided by SOFU as your “Shipping Address”.

The Billing Address could be the same or you can change this to your Registered Billing Address with the Credit Card that you are using.

STEP 1
Upon placing the order you will receive an Order Confirmation mail which will have the Virtual Address as your Delivery address. Please forward this email to our Helpdesk.

STEP 2
You will also get a mail with a shipping Tracking Number for the Shipments ULTA makes to you.
These shipments could be one consolidated shipment with a single Tracking number or multiple shipments with separate Tracking Numbers.
As a SOFU Customer you need to send us all Tracking Details, so as we can help you with confirmation on the receipt of your package.

STEP 3
In case of any discrepancy or packages which are not received, the SOFU member can contact the merchant / store and file a complaint for loss of package.

STEP 4
When we ship the package, you will see your package on the SOFU backend system and can track your package till it is delivered to your doorstep

HAPPY SHOPPING!!!

Having trouble in shopping from ULTA USA website, or getting order cancellations for unknown reasons.

SOFU concierge service / personal shopping service can help you place the orders for you for which the concierge team can quote you the price for which you can make the payment.
All details of the order will be shared with you and once it reaches our warehouse, we will notify you on the receipt.

Personal Shopping Service can also arrange a store pickup from ULTA for products which are not sold online. Store pickup charges will be discussed with the member individually.

Our dedicated Personal Shopping team helps you procure the products seamlessly and ship it to your doorstep using our low cost shipping services.

For any queries please contact Concierge desk on concierge@shipoutfromusa.com

SOFU can ship or forward your packages Internationally to more than 30 countries in the world including India, Switzerland, France, United Arab Emirates(UAE), Kuwait, Sri Lanka, Italy, United Kingdom, Hongkong, Malaysia, Singapore, Israel, Ireland, South Africa, Spain, Turkey, Kenya, Ghana, Mozambique, Nigeria, Tanzania, Indonesia, Thailand, Cyprus, Greece, Poland, Portugal, Lebanon and Oman

• Face (Foundation, Face Powder, Concealer, Color Correcting, Face Primer, Bb & Cc Creams, Blush, Bronzer, Contouring, Highlighter, Setting Spray, Shine Control, Makeup Remover)

• Eyes (Eyeshadow Palettes, Mascara, Eyeliner, Eyebrows, Eyeshadow, Eye Primer & Base, Eyelashes, Eye Makeup Remover)

• Lips (Lipstick, Lip Gloss, Lip Liner, Lip Stain, Treatments & Balms, Sets & Palettes)

• Makeup Brushes & Tools (Brush Sets, Makeup Brushes, Sponges & Applicators, Brush Cleaner, Brow & Lash Tools, Mirrors, Sharpeners)

• Makeup Bags & Cases

• Nail Polish

• Gel Manicure

• Top & Base Coats

• Nail Art & Design

• Nail Care (Removers, Cuticle Care, Nail Treatments)

• Manicure & Pedicure Tools

• Cleansers (Face Wash, Cleansing Oils, Cleansing Wipes, Exfoliators & Scrubs, Toner, Makeup Remover, Cleansing Brushes)

• Moisturizers (Face Moisturizer, Night Cream, Face Oil, Face Mist, Decollete & Neck Cream, Bb & Cc Creams, Lip Care)

• Treatment & Serums (Face Serums, Facial Peels, Face Masks, Sheet Masks, Acne & Blemish Treatments)

• Eye Treatments (Eye Cream, Eye Serums, Eye Masks)

• Suncare (Sunscreen, Self-Tanning & Bronzing, After Sun Care)

• Supplements

• Mother & Baby

• Tools (Cleansing Brushes, Spa Tools, Acne Removal)

• Korean Skin Care

• Natural Skin Care

• Shampoo & Conditioner (Shampoo, Dry Shampoo, Conditioner, Cleansing Conditioner)

• Treatment (Oils & Serums, Masks, Hair Thinning & Hair Loss, Leave-In Treatment)

• Styling Products (Hairspray, Volume & Texture, Heat Protectant, Gloss & Shine, Smoothing, Curl Enhancing, Wax & Pomade)

• Hair Color

• Hair Brushes & Combs

• Accessories (Hair Extensions, Elastics, Headbands, Clips & Bobby Pins, Beauty Accessories)

• Hair Styling Tools (Flat Irons, Hair Dryers, Curling Irons & Stylers, Hair Rollers)

•Skincare Tools (Cleansing Brushes, Spa Tools, Acne Removal)

• Hair Removal Tools

• Makeup Brushes & Tools (Brush Sets, Makeup Brushes, Sponges & Applicators, Brush Cleaner, Brow & Lash Tools, Mirrors, Sharpeners)

• Women’s Fragrance (Perfume, Rollerballs & Purse Sprays, Body Lotions, Body Mist & Hair Mist, Bath & Shower)

• Men’s Fragrance (Cologne, Aftershave, Bath & Shower)

• Candles & Home Fragrance

• Bath & Shower (Shower Gel & Body Wash, Body Scrubs & Exfoliants, Bubble Bath & Soaks, Bath Bombs, Hand Soap & Wash)

• Body Moisturizers (Body Lotion & Creams, Body Oils)

• Hand & Foot Care (Hand Cream & Foot Cream, Hand & Foot Treatment, Manicure & Pedicure Tools)

• Personal Care (Cellulite & Stretch Marks, Hair Removal, Deodorant, Teeth Whitening)

• Bath & Body Accessories (Bath Sponges & Towels, Spa Essentials, Trend Accessories)

• Skin Care (Face Wash, Moisturizers & Treatments)

• Shaving (Shaving Cream & Razors, Aftershave, Beard Care)

• Body Care (Shower Gel & Body Wash, Body Lotion, Deodorant)

• Hair (Shampoo, Conditioner, Hair Thinning & Hair Loss, Styling)