When you visit dillards.com, you may get a page stating that “DILLARD’S NOW SHIPS TO YOUR COUNTRY.”

Click on “Change your country” and select “USA” where it will prompt you that you need a US address.

You will now see all products priced in US Dollars with the USA deals (which are exclusive deals and offers for purchases in the USA)

Select the products that you want to purchase and fill up your cart. On Checkout use the “USA Virtual Address” provided by SOFU as your “Shipping Address”.

The Billing Address could be the same or you can change this to your Registered Billing Address with the Credit Card that you are using.

STEP 1
Upon placing the order you will receive an Order Confirmation mail which will have the Virtual Address as your Delivery address. Please forward this email to our Helpdesk.

STEP 2
You will also get a mail with a shipping Tracking Number for the Shipments DILLARD’S makes to you. These shipments could be one consolidated shipment with a single Tracking number or multiple shipments with separate Tracking Numbers.

As a SOFU Customer you need to send us all Tracking Details, so as we can help you with confirmation on the receipt of your package.

STEP 3
In case of any discrepancy or packages which are not received, the SOFU member can contact the merchant / store and file a complaint for loss of package.

STEP 4
When we ship the package, you will see your package on the SOFU backend system and can track your package till it is delivered to your doorstep

HAPPY SHOPPING!!!

Having trouble in shopping from DILLARD’S USA website, or getting order cancellations for unknown reasons.

SOFU concierge service / personal shopping service can help you place the orders for you for which the concierge team can quote you the price for which you can make the payment.
All details of the order will be shared with you and once it reaches our warehouse, we will notify you on the receipt.

Personal Shopping Service can also arrange a store pickup from DILLARD’S for products which are not sold online. Store pickup charges will be discussed with the member individually.

Our dedicated Personal Shopping team helps you procure the products seamlessly and ship it to your doorstep using our low cost shipping services.

For any queries please contact Concierge desk on concierge@shipoutfromusa.com

SOFU can ship or forward your packages Internationally to more than 30 countries in the world including India, Switzerland, France, United Arab Emirates(UAE), Kuwait, Sri Lanka, Italy, United Kingdom, Hongkong, Malaysia, Singapore, Israel, Ireland, South Africa, Spain, Turkey, Kenya, Ghana, Mozambique, Nigeria, Tanzania, Indonesia, Thailand, Cyprus, Greece, Poland, Portugal, Lebanon and Oman

• Women’s Top (Dresses, Tops, Pants, Dressy Pant Sets, Jackets & Blazers, Sweaters, Coats & Rain Jackets, Activewear, Suits, Jumpsuits, Jeans, Skirts, Swimwear)

• Women’s Dresses (Mother Of The Bride, Cocktail Dresses, Gowns, Wedding Guest Dresses, Plus Size Dresses, Petite Dresses)

• Women’s Plus Size

• Women’s Dresses (Prom Dresses, Party Dresses, Sequin Dresses, Casual Dresses, Little Black Dresses, Short Bodycon/Sheath Dresses, Two-Piece Dresses, High-Low Dresses, Lace Detail Dresses, Velvet Dresses)

• Women’s Handbags (Crossbody Bags, Wallets, Shoulder Bags, Evening Bags, Clutches, Totes, Backpacks, Satchels, Hobo Bags, Bridal Clutches, Bucket Bags, Ring-Handle Bags, Belt Bags)

• Women’s Shoes (Special Occasion, Pumps, Flats, Mules & Slides, Sneakers, Rain Boots, Loafers, Athletic, Wedges, Sandals, Boots & Booties, Dillard’s Exclusives, Extended Sizes/Widths, Wedding Shoes, Block Heels, Cozy Slippers, Dress Mules, Western, Metallics, Blush Tones)

• Men’s Shoes (Dress Shoes, Boots, Casual Shoes, Sneakers, Athletic, Outdoor, Waterproof)

• Kid’s Shoes (Youth Girls, Youth Boys, Toddler Girls, Toddler Boys, Baby Girls, Baby Boys)

• Women’s Accessories (Jewelry, Watches, Sunglasses, Scarves & Wraps, Hats, Tights & Hosiery, Belts)

• Men’s Accessories (Smart Watches & Trackers, Tech & Cases, Leggings)

• Cold Weather Accessories

• Aviator Sunglasses

• Blackout Watches

• Luxury Watches

• Chain Link Jewelry

• Pearl Jewelry

• Women’s Nightwear (Pajamas & Sleepwear, Robes, Lounge, Bras, Panties, Intimate Lingerie, Shapewear, Tights & Hosiery, Slips & Camis, Caftans & Patio Dresses, Rompers & Bodysuits, Strapless Bras, Spanx Oncore Shapewear, Pajama Sets, Seamless, Bralettes)

• Makeup (Foundations, Concealers, Eyeshadow, Liners & Mascara, Lipsticks, Glosses & Lip Liners, Water-Resistant Makeup, Beauty Tools & Brushes)

• Skincare (Moisturizers, Exfoliators, Scrubs & Masks, Treatments, Suncare & Sunless Tanners)

• Women’s Perfume & Fragrance

• Men’s Cologne & Fragrance

• Men’s Clothing (Suits, Blazers, Sportcoats & Vests, Dress Shirts, Pants, Shirts, Jeans, Sweaters, Hoodies & Sweatshirts, Ties & Accessories, Underwear, Undershirts, & Socks, Sleepwear & Robes, Activewear, Cold Weather Accessories, Coats, Jackets & Vests, Grooming & Cologne)

• Girls Clothing (Tops, Accessories, Outfits & Sets, Rompers & Jumpsuits, Jeans, Activewear, Pants & Leggings, Coats, Jackets & Vests)

• Girls’ Dresses (Special Occasion Dresses, Party Dresses, Casual Dresses)

• Boys Clothing (Dresswear, Shirts & Tees, Activewear, Outfits & Sets, Accessories, Pants, Jeans, Coats, Jackets & Vests, Husky)

• Baby clothing (Baby Girl Apparel, Baby Boy Apparel, Baby Accessories, Baby Sleepwear, Baby Shower Gifts, Feeding & Bath)

• Baby & Kids Gear (Diaper Bags, Stollers, Car Seats, Cribs & High Chairs, Baby Tech)

• Kids Shoes

• Bedding

• Tabletop: Dining & Hosting

• Kitchen & Appliances

• Dorm & Apartment

• Bath & Towels

• Home Decor & Accents

• The Outdoor Shop

• Pet Shop

• Luggage & Travel

• Entertainment & Electronics

• Barware

• Smart Home

• Bridal Gifts

• Floor Care