When you visit debenhams.com, you may get a page stating that “DEBENHAMS NOW SHIPS TO YOUR COUNTRY.”

Click on “Change your country” and select “UK” where it will prompt you that you need a UK address.

You will now see all products priced in Sterling Pound(GBP) with the UK deals (which are exclusive deals and offers for purchases in the UK)

Select the products that you want to purchase and fill up your cart. On Checkout use the “UK Virtual Address” provided by SOFU as your “Shipping Address”.

The Billing Address could be the same or you can change this to your Registered Billing Address with the Credit Card that you are using.

STEP 1
Upon placing the order you will receive an Order Confirmation mail which will have the Virtual Address as your Delivery address. Please forward this email to our Helpdesk.

STEP 2
You will also get a mail with a shipping Tracking Number for the Shipments DEBENHAMS makes to you. These shipments could be one consolidated shipment with a single Tracking number or multiple shipments with separate Tracking Numbers.

As a SOFU Customer you need to send us all Tracking Details, so as we can help you with confirmation on the receipt of your package.

STEP 3
In case of any discrepancy or packages which are not received, the SOFU member can contact the merchant / store and file a complaint for loss of package.

STEP 4
When we ship the package, you will see your package on the SOFU backend system and can track your package till it is delivered to your doorstep

HAPPY SHOPPING!!!

Having trouble in shopping from DEBENHAMS UK website, or getting order cancellations for unknown reasons.

SOFU concierge service / personal shopping service can help you place the orders for you for which the concierge team can quote you the price for which you can make the payment.
All details of the order will be shared with you and once it reaches our warehouse, we will notify you on the receipt.

Personal Shopping Service can also arrange a store pickup from DEBENHAMS for products which are not sold online. Store pickup charges will be discussed with the member individually.

Our dedicated Personal Shopping team helps you procure the products seamlessly and ship it to your doorstep using our low cost shipping services.

For any queries please contact Concierge desk on concierge@shipoutfromusa.com

SOFU can ship or forward your packages Internationally to more than 30 countries in the world including India, Switzerland, France, United Arab Emirates(UAE), Kuwait, Sri Lanka, Italy, United Kingdom, Hongkong, Malaysia, Singapore, Israel, Ireland, South Africa, Spain, Turkey, Kenya, Ghana, Mozambique, Nigeria, Tanzania, Indonesia, Thailand, Cyprus, Greece, Poland, Portugal, Lebanon and Oman

• Women’s Clothing (Coats & jackets, Tops, Knitwear, Trousers & leggings, Occasionwear, Skirts, Swimwear, Jeans, Playsuits & jumpsuits, Petite, Plus size)

• Women’s Dresses (Maxi dresses, Evening dresses, Party & going out dresses, Work dresses, Midi dresses, Wedding dresses, Bridesmaid dresses, Mother of the bride dresses, Wedding guest dresses)

• Women’s Shoes & boots (Shoes, Boots, High heel shoes, Ankle boots, Slippers, Sandals, Trainers, Wedges, Wide fit)

• Women’s Accessories (Handbags, Bags, Purses, Radley, Jewellery, Watches, Occasion hats & fascinators, Shrugs & wraps, Hats, Gloves, Scarves)

• Bras (DD+ bras, Sports bras, Full cup bras, Multiway & strapless bras, Push up bras, T-shirt bras)

• Knickers (Brazilian knickers, Shorts, Multipack knickers, Thongs)

• Shapewear & hosier (Slips bodies & all in ones, Socks, Spanx, Tights)

• Nightwear (Dressing gowns, Pyjamas, Slippers, Chemises)

• Lingerie (Sexy lingerie, Everyday lingerie, Bridal lingerie, Lingerie sets, Spring value, Plus size lingerie, Maternity & nursing, Mastectomy & post surgery)

• Makeup (Foundation, Lipstick, Eye shadow palettes, Eye shadow, Mascara, Makeup brushes, Gift sets)

• Perfume & aftershave (Perfume, Aftershave, Gift sets)

• Skincare (Moisturisers, Cleansers & face wash, Men’s skincare, Gift sets)

• Bedding (Duvet covers & pillowcases, Duvets, Sheets, Pillows, Kid’s bedding)

• Lighting (Ceiling lights, Table lamps, Floor lamps)

• Kitchen & Dining (Tableware, Pots & Pans, Kitchen utensils, Glassware, Cutlery, Cafetieres, Tea pots, Baking, Barware, Water bottles)

• Home Accessories (Towels & bath mats, Bathroom accessories, Decorative accessories, Wall & art pictures, Photo frames, Wallpaper, Candles & diffusers, Artificial flowers, Mirrors, Clocks)

• Home Furnishings (Curtains, Cushions, Throws & blankets)

• Luggage (Suitcases, Cabin luggage)

• Dining & kitchen furniture (Dining tables, Dining chairs, Dining sets, Bar stools)

• Men’s Clothing (Big & Tall, Coats & jackets, Jumpers & cardigans, Jeans, Shirts, Sports & leisure, Tops, Hoodies & sweatshirts, Shorts, Polo shirts, Suits & formalwear, Trousers)

• Men’s Shoes & boots (Boots, Smart shoes, Casual shoes, Trainers)

• Bags & accessories (Hats gloves & scarves, Bags, Watches, Ties, Belts)

• Nightwear & underwear(Underwear, Slippers, Socks)

• Men’s grooming (Men’s grooming, Men’s skincare)

• Girls Clothing (Coats & jackets, Dresses, Shoes & boots, Nightwear, Hats, gloves & scarves, Tops & t-shirts, Occasionwear, Sweatshirts & fleeces)

• Boys Clothing (Coats & jackets, Shoes & boots, Nightwear, Tops & t-shirts, Hats, gloves & scarves, Occasionwear, Trousers, Sweatshirts & fleeces)

• Babies Clothing (Coats & jackets, Dresses, Sleepsuits & bodysuits, Newborn essentials, Outfits)

• Arts & crafts kits

• Baby & toddler toys

• Dolls

• Dressing up & pretend play

• Games & puzzles

• Lego

• Small appliances (Kettles, Toasters, Coffee machines, Irons, Food & drink preparation, Juicers, Blenders & smoothie makers, Slow cookers & rice cookers, Fryers, Grills, Food processors & mixers)

• Household appliances (Cookers, ovens & hobs, Microwaves, Dishwashers, Fridges & freezers, Fans & humidifiers, Heating, Air conditioning, Washing machines & tumble dryers, Lighting)

• Beauty & health electricals (Beauty electrical & personal care, Hair styling, Electric toothbrushes, Mens shavers, Men’s grooming electricals, Hair dryers, Hair straighteners, Beauty, Hair removal, Massage)

• Audio, vision & technology (Audio, Headphones, Fitness & activity trackers, Phones & accessories, Laptops, tablets & computers, Monitors & printers, TV & home cinema)